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Privacy Policy

Your privacy matters to Dropmi and the security of your information is extremely important to us. Our Privacy Policy applies to any data received from any “online” service Dropmi offers, like web and mobile services, including our web site www.dropmi.com, and our mobile applications (“Services”), and applies whether you use our Services on a PC, mobile device or something else and any data we receive from you “offline” through mailings, telephone, or in person. Our Privacy Policy also applies to your use of any interactive features or downloads that we own or control; or are available through our Services; or interact with our Services and those post or incorporate this Privacy Policy. Our Privacy Policy applies the same to all of our users (collectively, our “Users”). BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

When you register as a User, Dropmi might collect the following information:

  • Name
  • Email
  • Password
  • Address
  • Credit card information
  • Debit card information
  • Bank Account number
  • Facebook, Twitter, profile information (and such mediums)
  • Picture of the User
  • Other information about the User that will contribute to the verification process.

Usage Information Gathered by Tracking Technologies

In addition to any Personal Information or other information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that passively and automatically collect certain information whenever you visit or interact with our Services (“Usage Information”). Usage Information may include your browser, the URL that referred you to our Services or website, all of the areas within website that you visit, the time of day, and other information. You agree that we may use this Usage Information for our purposes, including to improve, enhance or adjust our Services. In addition, we collect your IP address or other unique identifier (“Device Identifier”) for your computer, mobile or other device (“Device”) used to access our Services. We automatically assign a Device Identifier number to the device you use to access our Services, and our computers identify your Device by its Device Identifier. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat such information and an identifier as your Personal Information.

Dropmi may use multiple methods to collect Usage Information including the technologies listed below. Dropmi may also use other methods and additional technologies in the future.

Cookies

A Cookie is a data file placed on a Device when it is used to access our Services. A Flash Cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Cookies and Flash Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. You may deny the use of Cookies if you do not want information to be collected through their use and Cookies can be disabled or controlled by setting a preference within your web browser or on your device. If you choose to disable cookies or Flash Cookies on your Device, some features of our Services may not function properly or we may not be able to customize the delivery of information to you. We cannot control the use of Cookies (or the resulting information) by third parties, and third party Cookies are not covered by our Privacy Policy.

Web Beacons

Web Beacons are tiny graphics with a unique identifier (“1×1 GIFs” or “clear GIFs”), similar in function to Cookies, and are used to track the online movements of web users. We may include Web Beacons in our web and mobile pages and messages. While Cookies are stored in your computer’s hard drive, Web Beacons are embedded invisibly. We use Web Beacon technologies to tell us what content contained on our websites or in our Services is effective and this allows us to create and manage our content better. We also use Web Beacon technologies to count Users of our Services, how many of the e-mails we send were opened and how many particular articles or links on our pages were actually viewed. Web Beacons allow us to monitor how you and other Users navigate our Services. We do not tie the information gathered by web beacons to any customers’ Personal Information.

Embedded Scripts

Embedded Scripts are programming code and collect information about your exchanges and communications with our Services. They are temporarily downloaded onto your device from our web server (or from a third party service provider), and are active only while you are connected to our Services. The code is deactivated and/or deleted after.

Third-Party Information About You

In the normal course of business we may supplement the information we collect about you directly through the methods above with outside records from third parties, including governmental agencies, and may combine the information we receive from those sources with information we collect through our Services. In those cases, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.

Information Collected Through Our Mobile App

Our Services are primarily provided through an application on your Device (“Mobile Application”). By signing up for and using our Services you agree that we may collect and use technical data and related information, including but not limited to, technical information about your Device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications. We may associate your Mobile Application Usage Information with Personal Information you provide and, if we do so, we will treat the combined information as Personal Information.

If you use our Mobile Application it may automatically collect and store some or all of the following information from your mobile Device (“Mobile Device Information”), including without limitation:

  • Your preferred language
  • The IP address of your mobile device
  • The manufacturer and model of your mobile device
  • Your mobile operating system
  • Your geolocation
  • Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the mobile application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application
  • Information to allow us to personalize the services and content available through the Mobile Application

We may use information automatically collected by the Mobile Application (including the Mobile Device Information) in the following ways:

  • To operate and improve our Mobile Applications, our Services, and create new services, and tools;
  • To create aggregated and anonymized information to determine which Mobile Application features are most popular and useful to our Users, and for other statistical analyses;
  • To prevent, discover and investigate violations of this Privacy Policy or any applicable terms of service or terms of use for the Mobile Application, and to investigate fraud, chargeback or other matters;
  • To customize the content or services on the Mobile Application for you, or the communications sent to you through the Mobile Application.

Personal Information

We also provide some of your Personal Information (such as your name and your photo) to other users on the Dropmi network when you post a package or make an offer or have a package delivered to you.

Personal Information may also be collected and shared with third-parties if there is content from the Mobile Application that you specifically and knowingly upload to, share with or transmit to an email recipient, online community, website, or to the public, uploaded photos, posted reviews or comments, or information about you or your experience that you choose to share with others through features which may be provided on our Services.

We will use your Personal Information and Usage Information to process your registration with our Services and to verify your information is valid and up-to-date. We use your Personal Information to communicate with you about our Services, respond to your inquiries, provide the Services you request, and manage your account. We will communicate with you by email, telephone, or SMS or text message, in accordance with your wishes.

We may use your Personal Information or Usage Information to provide you with information or services or process transactions that you have requested or agreed to receive such as electronic newsletters, or special offers or promotional materials on behalf of third parties or us. And we may use your Personal Information or Usage Information to improve our Services, customize your experience with our Services, or to serve you content that is most relevant to you; enable you to participate in a variety of our Services’ features such as online or mobile entry sweepstakes, contests or other promotions; contact you with regard to your use of our Services and changes to our Services and/or our Services’ policies.

We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our website(s). Your IP address is used to help identify you, but contains no Personal Information about you.

We will send you service-related announcements on occasions when it is necessary to do so, such as if our Services are temporarily suspended for maintenance. We do not generally allow you to opt-out of these kinds of communications. If you do not wish to receive them, you may deactivate your account.

We use all of your information to closely monitor which features and parts of our Services are used most frequently, to allow you to view your trip history, store your credit card information on a secure page, view any promotions we may currently be running, rate users, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources, for internal business purposes and inclusion in our data analytics. Your information may always be used for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

Mobile App Information.

We use the information collected from our Mobile Application to make sure you have the correct app version for your Device, troubleshoot and address issues with our Mobile Application and, as agreed to by you, marketing purposes. Any credit card information you provide in your personal profile is not stored by us, but is stored and used by our third party credit card processors in order for them to process payment that you owe third parties for the Services received by you.

Geo-location Information

We also collect tracking and geo-location information as you use our Services, including, but not limited to geographic areas. If you are User of our Services, your device will send your GPS coordinates to our servers while our Application is ON. You may also opt to have our geo-location services on in the background while you are in the process of delivering a package. We collect and use this information for several purposes, such as determining what packages and carriers are around you, assisting you with entering your current location, notifying the package owners as you approach your destination, and several other internal platform applications.

Your Account

You are responsible for maintaining the accuracy of all information you submit to Dropmi. If your Personal Information changes, or if you no longer want our Services, you may correct, delete inaccuracies, or amend information by making the change on your account information page or by contacting us through support@dropmi.com. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. You may also cancel or modify your communications that you have elected to receive from our Services by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through support@dropmi.com.

Dropmi retains your Personal Information and Usage Information (including geo-location) for as long as your account is active and as needed to provide you our Services. Even after you cancel your Dropmi account, we will retain your Personal Information and Usage Information (including geo-location, platform usage history, credit card information and transaction history) as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing chargebacks from your credit card companies), investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.

Third Parties

Dropmi uses third party vendors to assist in the providing of our Services or certain aspects of our Services on our behalf. We may provide these vendors with access to your information, including your Personal Information. These third parties are companies who host our Services, design and/or operate our Services’ features, track our Services’ analytics, process payments, assist in anti-fraud and security measures, help us provide customer support and geo-location information to our Users and to provide advertising services to Dropmi. Third parties enable us to provide many administrative services, among sending you special offers and targeted advertisements, hosting our job application form, performing technical and maintenance services, database management, web analytics, and other administrative services. Any of your information shared with our vendors is limited to only the information needed by the vendor to carry out the services they are performing for you or for us. Each of these vendors is obligated not to disclose or use your Personal Information for any other purpose.

We may share non-personally identifiable information, such as aggregated user statistics and log data, with third parties for industry analysis, demographic profiling, to deliver targeted advertising about other products or services, or for other business purposes. We do not sell, share, rent or trade the information we have collected about you, including Personal Information, other than as disclosed within this Privacy Policy or at the time you provide your information. We do not share your Personal Information with third parties for those third parties’ direct marketing purposes unless you consent to such sharing at the time you provide your Personal Information.

You may agree to have your Personal Information shared in connection with an opportunity to receive information and/or marketing offers directly from third parties. If you so agree, your Personal Information will be disclosed to such third parties and all information you disclose will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of any third party and you should carefully review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you no longer want to receive communication from any third party, you must contact that third party directly.

Although we do not share Personal Information with service providers who analyze, evaluate and provide us with information about the use of our Services and viewing of our content, these providers may set and access their own Cookies, Web Beacons and Embedded Scripts on your Device and they may otherwise collect or have access to information about you, including your Personal Information. We use a third party hosting provider who hosts our support section of our website. Information collected within this section of our web site is governed by our Privacy Policy.

Dropmi may compile and release Personal Information regarding you and your use of the Applications or Services on an anonymous basis as part of a customer profile or similar report or analysis.

Other Policies

Referral Programs

If you choose to participate in any Dropmi referral program, such as recommending our Services to a friend or recommending a friend for a job, we will ask you for certain information about your friend, including their name and email address. We store this information for the sole purpose of contacting the referral about our Services and tracking the success of our referral programs. We use this information for our own marketing purposes and no other unless we obtain consent from that person. Please be aware that when you use any send-to-a-friend functionality through our Services, your e-mail address may be included in the communication sent to your friend.

Legal

Dropmi fully cooperates with all government and law enforcement officials and private parties to enforce and comply with the law and may do so in cooperation with third parties such as copyright owners, Internet service providers, wireless service providers and/or law enforcement agencies. In providing such cooperation, we may access, use, preserve, transfer and disclose your Personal Information and other information to these third parties as we reasonably determine to be necessary and appropriate to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process; to protect the safety, rights, property or security of Dropmi, our Services or any third party; to protect the safety of the public; to detect, prevent or otherwise address fraud, security or technical issues; and/or to prevent or stop activity we reasonably consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be made without notice to you.

Investors

We may share your information, including your Personal Information and Usage Information with any affiliated companies for internal reasons. We also reserve the right to disclose and transfer all your information to a subsequent owner, co-owner or operator of our Services or applicable database; or in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.

Business Transfer

We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information to a subsequent owner, co-owner or operator of the Services or applicable database or in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.

Disclosed Public Information

We may also publish your name and other Personal Information that is part of your User Content (see below), and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding User Content you submit to our Services, please review our Terms & Conditions.

Our Services may offer publicly accessible blogs, community forums or other ways for you to submit ideas, photographs, User profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or other third parties may reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed). Others may have access to your User Content and may have the ability to share it with third parties across the Internet. You should be aware that any User Content you provide may be read, collected, and used by others who access it. We want you to think carefully before deciding what information you share, especially Personal Information, in your User Content. Dropmi has no control over who will have access to the information that you choose to make public and has no control over whether they will respect your privacy or keep it secure. OUR PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION THAT YOU DISCLOSE PUBLICLY, SHARE WITH OTHERS OR OTHERWISE UPLOAD, WHETHER THROUGH OUR SERVICES OR OTHERWISE AND WE ARE NOT RESPONSIBLE FOR THE ACCURACY, USE OR MISUSE OF ANY PUBLICLY DISCLOSED CONTENT OR INFORMATION DISCLOSED OR RECEIVED THROUGH OUR SERVICES OR WEBSITES.

Security

All Personal Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting any of your information that we retain and geo-location information. However, we cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication. Any information you transmit to Dropmi is done at your own risk.

Third Party Content And Links To Third Party Services

Our Services may contain content that is supplied by a third party, and those third parties may collect web site usage information and your Device Identifier when web pages from any online or mobile Services are served to your browser. In addition, when you are using our Services, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control. Clicking on a banner advertisement may take you away from our website(s) onto a different web site that may then send their own Cookies to you, independently collect your data or solicit your Personal Information. We are not responsible for the privacy policies and practices of any third party and these third parties may not have their own published privacy policies. Please be aware when you leave our website(s) and Services and make time to read the privacy statements of all third party web sites or applications before submitting any of your Personal Information to third parties.

Social Media Features and Widgets

Dropmi’s online and mobile Services include social media features, such as the Facebook Like button, and widgets such as a “Share This” button, or interactive mini-programs that run on our online and mobile Services. These features may collect your IP address, which page you are visiting on our online or mobile Services, and may set a Cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our online Services. Your interactions with these features and widgets are governed by the privacy policy of the company providing them.

Children

Our Services are not directed toward minors; no one under 18 is allowed to register with or use any of our Services. We do not knowingly collect Personal Information from anyone under the age of 18 and if we discover that we have collected Personal Information from a person under 18, we will delete that information immediately. If you are a parent or guardian of a minor under the age of eighteen (18) and believe he or she has disclosed Personal Information to us, please contact us at support@dropmi.com.

Changes To Our Privacy Policy

Dropmi may update this Privacy Policy from time to time to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any material changes, we will notify you by an email sent to the e-mail address specified in your account or by notice through other means on our website(s) prior to the change becoming effective. Please periodically review this page for the latest information on our privacy practices.